TERMS AND CONDITIONS – BODHI

Last updated: 17 October 2026

 

1. Who we are

Bodhi Plant-Based BV, trading as BODHI

Restaurant: Parijsstraat 20, 3000 Leuven

Registered office: Parijsstraat 18c, 3000 Leuven

Company and VAT number: BE 1010.024.277

Email: info@bodhiplantbased.be – Phone: +32 16 41 39 90

 

2. Scope

These terms apply to all online orders (pickup), reservations and the "Loyal to Bodhi" loyalty programme via www.bodhiplantbased.be. Orders placed via Deliveroo, Uber Eats or Takeaway.com are subject to that platform's terms.

 

3. Offer and prices

All prices are in euros and include VAT. Photos are for illustration only. Our offer is valid while stocks last. We are not bound by an obvious error in price or description.

 

4. Ordering

Your order is final once you receive a confirmation by email. We may refuse or cancel an order in case of force majeure, if a dish is no longer available or in case of an obvious error. In that case we refund the full amount.

 

5. Payment

You pay online through a secure external payment service. BODHI does not see or store your card or bank details. The amount is charged at the time of ordering.

 

6. Pickup

You collect your order at the chosen time at Parijsstraat 20 in Leuven. Please check your order when you collect it. An order that is not collected within 30 minutes of the chosen time, and for which you have not contacted us, will not be refunded, as it consists of freshly prepared meals.

 

7. Cancellation and right of withdrawal

For perishable meals prepared for a specific time, there is no legal right of withdrawal (Article VI.53, 4° and 12° of the Belgian Code of Economic Law). Still want to cancel? Call us as soon as possible on +32 16 41 39 90. As long as we have not started preparing your order, we will refund you in full.

 

8. Allergens

Allergen information is available from our team on request. Our kitchen works with, among other things, gluten, soy, sesame and nuts, so we cannot fully rule out traces of allergens. Always mention an allergy when you order or book.

 

9. Reservations

We hold your table for up to 15 minutes after the booked time. You can cancel or change your booking free of charge up to 12 hours beforehand. For a no-show without notice, or a cancellation at or after the booked time, we charge 15 euros per person. Reservations for 6 or more people are only confirmed once we have approved them.

 

10. Loyal to Bodhi

You earn 1 BOD point for every euro you spend online, 10 points when you sign up and 50 points on your birthday. 100 BOD points give you a 5-euro discount on a future online order. Points expire after 12 months without activity, are personal and cannot be exchanged for cash. We may change or end the programme; points already earned will then remain usable for at least 3 months.

 

11. Complaints

Something not right? Let us know within 24 hours of pickup at info@bodhiplantbased.be, with your order number and, if possible, a photo. We will find a solution together with you. If we cannot reach an agreement, you can contact the Belgian Consumer Mediation Service (www.consumentenombudsdienst.be).

 

12. Liability

Our liability is limited to the amount of the order concerned, except in case of intent or gross negligence.

 

13. Privacy

How we handle your data is explained in our privacy policy.

 

14. Governing law

These terms are governed by Belgian law. Disputes fall under the jurisdiction of the courts of Leuven, without prejudice to the mandatory rules that protect you as a consumer.